Privacy Policy

Last Updated: January 2025

Luckarison Oy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services.

1. Information We Collect

1.1 Information You Provide

We may collect information that you voluntarily provide when you:

  • Use our contact form
  • Subscribe to communications
  • Participate in surveys or promotions

1.2 Automatically Collected Information

When you visit Luckarison, we may automatically collect:

  • Browser type and version
  • Device information
  • IP address and approximate location
  • Pages visited and time spent on the site
  • Referring website
  • Game activity and preferences (stored locally in your browser)

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience. For detailed information, please see our Cookie Policy.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To provide and maintain our entertainment services
  • Personalization: To personalize your experience and save game preferences
  • Communication: To respond to your inquiries and provide support
  • Analytics: To understand how users interact with our service (only with consent)
  • Compliance: To comply with legal obligations and verify age requirements
  • Security: To detect and prevent fraud, abuse, and security issues
  • Improvement: To improve our services and develop new features

3. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

  • Consent: When you opt-in to analytics or marketing cookies
  • Legitimate Interests: To operate our service, ensure security, and improve user experience
  • Legal Obligation: To comply with Finnish and EU laws, including age verification requirements

4. Cookie Consent and Preferences

We respect your privacy choices:

  • Strictly Necessary Cookies: Always active (required for site functionality)
  • Analytics Cookies: Optional (with explicit opt-in consent)
  • Marketing Cookies: Optional (with explicit opt-in consent)

You can manage your cookie preferences at any time through our cookie consent tool or by visiting our Cookie Policy page.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

  • Service Providers: With trusted third-party processors who assist in operating our service (only after obtaining your consent for non-essential services)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (with advance notice)

Third-Party Processors

Non-essential third-party services (e.g., analytics providers) are only loaded after you provide explicit consent through our cookie consent mechanism.

6. Data Retention

We retain your personal data only as long as necessary:

  • Game Preferences: Stored locally in your browser until you clear browser data
  • Contact Inquiries: Retained for up to 2 years after resolution
  • Analytics Data: Anonymized and retained according to our analytics provider's policies (only if consented)
  • Legal Data: Retained as required by Finnish and EU law

7. Your GDPR Rights

As a user in the EU, you have the following rights under GDPR:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data ("right to be forgotten")
  • Right to Restriction: Limit how we process your data
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw cookie consent at any time
  • Right to Lodge a Complaint: File a complaint with your national data protection authority

To exercise any of these rights, please contact us at privacy@luckarison.com.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Secure HTTPS encryption
  • Regular security audits
  • Access controls and authentication
  • Data minimization practices

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

9. Children's Privacy

Luckarison is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If we discover that we have inadvertently collected data from someone under 18, we will delete it immediately.

10. International Data Transfers

Your data is primarily processed within the European Economic Area (EEA). If data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions for specific countries
  • Binding Corporate Rules

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top indicates when the policy was last revised. Continued use of our service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

13. Data Protection Officer

For questions specifically related to data protection and GDPR compliance, you may contact our Data Protection Officer at privacy@luckarison.com.

14. Supervisory Authority

If you believe we have not handled your personal data appropriately, you have the right to lodge a complaint with the Finnish Data Protection Ombudsman: